SOLUTIONS / CHARGEBACK STRATEGY
Chargebacks rising, and you cannot get on top of them?
Reason codes pile up, dispute win rates stay low, and it is not always clear which disputes are genuine and which are friendly fraud.
Why it matters
Chargeback ratios that climb too high put your acquiring relationship itself at risk, on top of the direct revenue lost to every upheld dispute.
What needs to change
You need a prevention strategy built on your actual chargeback data, not just a reactive response process after each dispute lands.
How PPS helps
We analyse your chargeback data and customer journey to find where disputes originate, then design a prevention strategy, implement alert tools, build a representment workflow, and connect you with specialist chargeback partners where needed.
Not sure if this is your situation?
30 minutes. No pitch. Just a clear view of where you stand and what is possible.