Privacy Policy

The following outlines the Privacy Policy of Protect Pay Solutions.

Controller and Contact Details

  1. The Trustbench platform is operated by Protect Pay Solutions, a trade name of HGLM Consultancy, established at Brederodepeer 48, 2771 NX Boskoop, Netherlands. 
  2. For privacy inquiries, please contact: privacy@protectpaysolutions.com. 
  3. Protect Pay Solutions acts primarily as a data processor on behalf of merchant clients in the context of KYC/KYB verification services.

Categories of Personal Data

The following categories of data may be processed: 

  1. Website and communication data (contact form details, IP address, analytics data, cookies).
  2. Merchant data (business contact information, user account credentials).
  3. End-customer data (identification documents, verification results, AML information). 

Purposes and Legal Basis

  1. Data is processed for the following purposes:
    • Provision and maintenance of Trustbench services. 
    • Compliance with AML/KYC regulations. 
    • Communication with clients and prospective clients. 
    • Website operation, analytics, and marketing (with consent).
  2. The legal bases for processing are: 
    • Article 6(1)(b) GDPR (contractual necessity).
    • Article 6(1)(c) GDPR (legal obligation).
    • Article 6(1)(f) GDPR (legitimate interest).
    • Article 6(1)(a) GDPR (consent for cookies and analytics).

Retention Periods

  1. KYC-related personal data is retained for a minimum of five (5) years in accordance with AML regulatory requirements. 
  2. Website analytics and contact form data are retained for no longer than necessary to fulfill their purpose. 

Data Sharing and Subprocessors

  1. Protect Pay Solutions may share data with:
    • Verified third-party identity verification and document validation providers.
    • Hosting and cloud service providers located within the European Union. 
    • Regulators or competent authorities, where required by law. 
  2. All subprocessors are bound by contractual obligations to ensure confidentiality, security, and GDPR compliance. 

International Data Transfers

  1. In cases where personal data is transferred outside the European Economic Area (EEA), Protect Pay Solutions ensures adequate safeguards are implemented, including the use of Standard Contractual Clauses approved by the European Commission.

Security Measures

  1. Protect Pay Solutions employs appropriate technical and organizational measures, including encryption, multi-factor authentication, secure hosting environments, and access restrictions. 
  2. Cloud storage environments are certified under ISO 27001 or equivalent standards.

Cookies and Tracking

  1. The Website uses cookies for analytics and advertising purposes via Google Analytics and LinkedIn Ads. 
  2. Cookies are only activated after explicit user consent via the cookie banner. 
  3. Users may withdraw or adjust cookie preferences at any time. 

Data Subject Rights

  1. Data subjects have the right to request access, rectification, erasure, restriction, or portability of their data, and to object to processing. 
  2. Requests shall be directed to privacy@protectpaysolutions.com and will be handled in accordance with Articles 12–23 of the GDPR. 

Updates to the Policy

  1. Protect Pay Solutions may amend this Privacy Statement at any time. 
  2. The latest version will be published at https://protectpaysolutions.com.

Governing Law

This Privacy Statement shall be governed by Dutch law, and any disputes arising hereunder shall be subject to the exclusive jurisdiction of the competent courts in the Netherlands.

Deze website is gemaakt door Mijndomein