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Frequently asked questions
What is the core problem Protect Pay Solutions solves for merchants?
Protect Pay Solutions solves the massive time drain merchants face by constantly collecting, updating, and resubmitting the same compliance documents to different Payment Service Providers (PSPs), ISOs, and acquirers. Our goal is to transform 20+ hours of monthly document work into just 20 minutes.
What happens when my documents need update?
Our Intelligent Auto-Updates & Control ensures that if you update a document once, the change is automatically applied everywhere it's shared. The system also monitors expirations to keep your files current.
How does Protect Pay Solutions help me monitor my compliance status?
The Comprehensive Compliance Dashboard gives you a real-time view of your application status (e.g., Draft, Under Review, Approved) and your compliance health score. You receive instant warnings for any documents that are expired or expiring soon.
How does Protect Pay Solutions save me time on document management?
Protect Pay Solutions creates a centralized Document Vault where you maintain your compliance documents once. We use third-party and verified data to fill out part of the applications. You can instantly share verified, updated information with any provider on demand, eliminating the need to resubmit identical paperwork repeatedly.
How does Protect Pay Solutions streamline the application process?
You can easily complete your comprehensive KYC form with confidence, featuring auto-save and progress tracking. You can also manage multiple websites and link their necessary documentation.
What assurance do I have regarding data security?
All uploaded documents are held in Secure Storage and are encrypted. The platform maintains a complete audit trail and uses role-based access control for security and compliance oversight.